"Hey Lucy, Just wanted to say thank you for your help. Your support is AMAZING and makes me feel good about purchasing from you. Dean."
You, or someone in your family, purchased one of our products. If it was you, well… you probably remember doing so. If it wasn’t you, then please ask your son or husband (yes, this happens more often than you might think).
If you’re not happy with your purchase, you get your money back, simple as that. And we’ll honor that for a 60 days from the original date of your purchase. Simply put, we don’t want your money if you don’t find value in our stuff.
You just need to look at the emails you received on the date of your original purchase. Search in your inbox for this exact phrase (yes, quote marks and all): “Items in Your Order”. That will pull up the invoices we sent your way. Or, just contact us and we’ll let you know!
We can’t stop you, but we will contest the chargeback, and we usually win (we keep good records). Here’s a better idea: contact us instead at +1(888)-401-5015. We’ll promptly refund you, and rather than deal with a banking rep, you’ll get to talk to one of the awesome, friendly people from our team.
In that case, yes, contact your bank. But please contact us too. We take fraud very seriously – it hurts our business and it’s just not cool – and we work with our banking partners to help track down credit card thieves.
Once you use the form below to send us a message, it will be forwarded to one of our expert support staff who will reply within the next two hours. Alternatively you can call us on +1(888)-401-5015, support hours are 8am-8pm ET, 7 days a week.